How quickly can you come out for an appliance repair?

Most service calls across the Wasatch Front are scheduled within one to two business days, and same-day slots are often available for a refrigerator or freezer that has stopped cooling, since that is the failure where waiting costs you the contents.

Do you repair high-end and imported appliances?

Yes. Sub-Zero, Wolf, Thermador, Miele, Gaggenau, Bertazzoni, Asko, ILVE, Lacanche and Hestan are all brands we service regularly. Those units need brand-specific parts and diagnostics rather than generic replacements, which is why a general handyman often cannot finish the job.

Is there a diagnostic fee, and is it applied to the repair?

There is a standard diagnostic charge for the visit, and it is credited toward the cost of the work if you go ahead with the repair. You are told the full repair price before any work begins, not after.

Is it worth repairing an appliance or should I replace it?

It depends on the age of the unit, the cost of the part, and whether the failure is a wear item or a major component. We will tell you plainly when a repair does not make financial sense - particularly on an older budget unit where a control board costs a large share of a new machine.

Do you use genuine manufacturer parts?

Yes, factory-authorised parts wherever the brand supplies them. On premium and imported appliances that matters more than it does on mass-market units, because tolerances and control electronics are not interchangeable.

Which areas do you serve?

Salt Lake, Utah, Davis, Weber, Summit, Wasatch, Tooele and Morgan counties, covering the Wasatch Front and the surrounding communities.

Do you offer a warranty on repairs?

Yes. Both the parts fitted and the labour are warrantied. The exact term depends on the component, and it is confirmed in writing on your invoice rather than left vague.

My refrigerator is not cooling but the light works. What does that mean?

Power is reaching the unit, so the fault is in the sealed system, the compressor, the condenser fan, the defrost system, or a control board rather than the supply. Before calling, check the condenser coils are not choked with dust and that the vents inside are not blocked by packed food - those two account for a fair share of call-outs.

Quality Appliance Service of West Valley City Enhances Expertise with Advanced Training at Appliance Service Training Institute

January 3, 2025

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Quality Appliance Service of West Valley City Enhances Expertise with Advanced Training at Appliance Service Training Institute

Quality Appliance Service is a leading provider of appliance repair services, committed to staying current with the latest industry changes and innovations.

Quality Appliance Service is proud to announce that Owner Leonard Jordan and Service Technician Ryan recently attended the Appliance Service Training Institute (ASTI) in March. This four-day event provided intensive hands-on and technical training from many of the top appliance manufacturers in the United States, including Frigidaire, Beko, GE, LG, Midea, Speed Queen, Miele, Hisense, Whirlpool, Kitchen Aid, Liebherr, Bosch, Thermador, Gaggenau, and Bertazzoni.

“At Quality Appliance Service, we strive to keep up with all of the latest industry changes,” said Leonard Jordan, Owner of Quality Appliance Service. “Attending ASTI was a fantastic opportunity for us to enhance our skills and knowledge, ensuring we continue to provide top-notch service to our customers.”

The ASTI training covered a wide range of topics, including the latest appliance innovations and repair techniques. By staying updated with the newest advancements, Quality Appliance Service technicians can offer precise and efficient repair services, minimizing errors and maximizing customer satisfaction.

“Many changes occur in the appliance industry, and we stay sharp by having all Quality Appliance Service technicians participate in appliance repair courses,” Jordan added. “This training keeps our technicians up-to-date on all recent appliance innovations, eliminates mistakes, and ensures happy customers.”

In addition to their commitment to ongoing education, Quality Appliance Service ensures that all their technicians have undergone comprehensive background checks and drug screenings, providing peace of mind to their valued customers.

Quality Appliance Service is dedicated to delivering exceptional appliance repair services with a focus on reliability, professionalism, and customer satisfaction. Their participation in events like ASTI underscores their commitment to excellence and continuous improvement.

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